DELIVERY POLICY

Deliveries and packaging

  • All orders attract a packaging and delivery fee charged above our product price.
  • We will only be able to fulfil deliveries within South Africa.
  • Deliveries are generally completed within 2 to 7 working days.
  • You may opt to collect your order in any of our stores for free. We will take 2-4 working days to prepare your order in this case and notify you once ready for collection.

Estimated Delivery and Packaging Costs

These are estimates and accurate costs are calculated on the checkout screen.

Category Price
Category 1 – Small orders within Johannesburg R79.00
Category 2 – Large orders within Johannesburg R149.00
Category 3 – Small orders within Gauteng R89.00
Category 4 – Large orders within Gauteng R189.00
Category 5 – Small orders outside Gauteng to major cities and surrounds R129.00
Category 6 – Large orders outside Gauteng to major cities and surrounds R199.00
Category 7 – Extra Large orders and/or orders to remote locations R499.00

Large orders are classified as having either or both, a weight of at least 5kg, or a single dimension greater than 1.2m.

Certain categories of items automatically fall into the large goods group, these are:

Mirrors

Furniture

Room dividers

Folding furniture

If a quantity of small items are ordered which add up to a weight greater than the above classifications, the order will automatically be classified as a large or extra large order. An example of this would be dinner plates, a single plate with packaging has a weight of approximately 950 g, so if 6 or more plates are ordered the order will be classified as large. If 25 or more plates are ordered, the order will be classified as extra large.