DELIVERY POLICY
Deliveries and packaging
- All orders attract a packaging and delivery fee charged above our product price.
- We will only be able to fulfil deliveries within South Africa.
- Deliveries are generally completed within 2 to 7 working days.
- You may opt to collect your order in any of our stores for free. We will take 2-4 working days to prepare your order in this case and notify you once ready for collection.
Estimated Delivery and Packaging Costs
These are estimates and accurate costs are calculated on the checkout screen.
| Category | Price |
|---|---|
| Category 1 – Small orders within Johannesburg | R79.00 |
| Category 2 – Large orders within Johannesburg | R149.00 |
| Category 3 – Small orders within Gauteng | R89.00 |
| Category 4 – Large orders within Gauteng | R189.00 |
| Category 5 – Small orders outside Gauteng to major cities and surrounds | R129.00 |
| Category 6 – Large orders outside Gauteng to major cities and surrounds | R199.00 |
| Category 7 – Extra Large orders and/or orders to remote locations | R499.00 |
Large orders are classified as having either or both, a weight of at least 5kg, or a single dimension greater than 1.2m.
Certain categories of items automatically fall into the large goods group, these are:
Mirrors
Furniture
Room dividers
Folding furniture
If a quantity of small items are ordered which add up to a weight greater than the above classifications, the order will automatically be classified as a large or extra large order. An example of this would be dinner plates, a single plate with packaging has a weight of approximately 950 g, so if 6 or more plates are ordered the order will be classified as large. If 25 or more plates are ordered, the order will be classified as extra large.